Gmp99 Privacy Policy — How We Protect Your Information
User privacy is a top priority at gmp99. This document clearly outlines what information we collect, how it is used, how we protect it, and the rights you hold as a user of our platform.
Information We Collect
When you register and use the gmp99 platform, we collect several categories of information necessary to provide a secure, fast, and fully functional service. The types of information collected are as follows:
- Account Information: Username, email address, password (stored in encrypted form), date of birth, and phone number provided during registration.
- Local Payment Information: Bank name, account number (partially masked) and transaction records for MYR deposits and withdrawals. We do not store credit or debit card details directly.
- Device & Browser Information: Device type, operating system, browser type, IP address, and screen resolution — collected automatically for security and display optimisation purposes.
- Usage Data: Pages visited, session duration, games played, login frequency, and actions taken within the platform.
- Cookies and Tracking Technologies: Small cookie files are stored in your browser to maintain your login session, save display preferences, and help us understand how users interact with the platform.
All information collected is used solely for the purposes stated in this policy and does not exceed what is necessary for the operation of the gmp99 platform.
How We Use Your Information
Information collected by gmp99 is used solely for the following purposes:
- Verifies user identity during registration and login to prevent unauthorised access.
- Processes MYR deposits and withdrawals accurately and securely through local Malaysian payment methods.
- Provides relevant and effective customer support whenever users need assistance.
- Sends important account notifications such as transaction confirmations, security alerts, and policy updates.
- Analyses usage patterns to improve platform performance, refine the interface, and enhance the overall experience for Malaysian users.
- Detects and prevents fraud, multi-account usage, and any activity that violates platform terms.
Gmp99 does not use user information for third-party advertising or sell data to any external entity. All data usage is strictly limited to internal platform operations.
Cookies & Session Tracking
The gmp99 platform uses cookies to enhance the user experience and ensure core platform functions run smoothly. There are two main categories of cookies we use:
- Essential Cookies: Required to maintain your login session while using the platform. Without this cookie, you would need to log in again every time you open a new page. This cookie cannot be disabled without affecting core platform functionality.
- Analytics Cookies: Used to understand how users interact with the platform — such as which pages are visited most and how long sessions last. This data is collected in aggregate and does not identify individual users.
You can manage your cookie settings through your browser at any time. Disabling analytics cookies will not affect your access to games or account functions on gmp99.
Data Storage, Security & Third-Party Sharing
All gmp99 user data is stored in a server environment protected to current security standards. Sensitive information such as passwords is encrypted using one-way encryption that cannot be reversed, and payment information is processed through secure channels.
User data is retained for as long as the account remains active or as long as required to meet legal obligations. When an account is closed at the user's request, personal data will be deleted within a reasonable timeframe unless extended retention is required by law.
Third-party sharing only applies in the following limited circumstances:
- Local Malaysian payment service providers required to process MYR deposits and withdrawals — they are bound by strict confidentiality agreements.
- Competent authorities in Malaysia where required by court order or applicable law.
Gmp99 does not sell, rent, or share users' personal data with advertisers, marketing firms, or any other third parties for commercial purposes.
User Rights, Policy Updates & How to Contact Us
As a gmp99 user, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal information we hold about you at any time by contacting our support team via email.
- Right to Correction: If any information we hold about you is inaccurate or outdated, you can update it via your account profile settings or by contacting our support team.
- Right to Deletion: You may request deletion of your personal data upon account closure. Such requests will be processed within a reasonable timeframe, subject to any applicable legal retention obligations.
- Right to Object: You may opt out of any use of your data that goes beyond the platform's core operational requirements.
Gmp99 reserves the right to amend this privacy policy from time to time in response to technological developments, regulatory changes, or platform improvements. Users will be notified of any significant amendments via in-platform notifications or email. Continued use of the platform after any amendments are published constitutes acceptance of the updated policy.
For any privacy-related enquiries or to exercise your rights, contact the gmp99 support team via our official email: support at gmp99 dot ws. We are committed to responding to privacy enquiries within a reasonable working timeframe. You may also refer to frequently asked questions for more information about our platform.